Eligible accounts
International patient accounts with identifiable coverage, embassy- or insurer-backed care, or other verifiable sources of reimbursement. We confirm eligibility during account review.
Solutions
Specialized account support
International and travel-insurance accounts often stall because they need dedicated documentation review, coordination, and follow-up. MRP provides focused support for these accounts so your team can move them forward with confidence.
International Patient Accounts
Accounts for patients who receive care from outside your country often require careful review of coverage, documentation, and the responsible payers. We coordinate this work on your behalf.
Information we need
Account details, available patient and coverage documentation, and your billing records. We agree on exactly what to share and how during onboarding.
What MRP does
Document review, coordination with responsible payers, and structured follow-up. Specific activities — such as claim submission or balance recovery — are confirmed per engagement.
How you see progress
A clear point of contact and regular, structured updates keep your business office informed at every stage of resolution.
Travel Insurance Accounts
Care provided to traveling patients is often reimbursable through travel insurers or international assistance companies. We coordinate the follow-up required to resolve these claims.
Eligible accounts
Accounts with travel-insurance coverage or assistance-company involvement. We verify coverage and eligibility before beginning work.
Information we need
Policy or assistance references, treatment details, and supporting documentation. We define the required documents for each account.
What MRP does
Insurer follow-up, document review, and claim coordination. Confirmed activities are scoped and agreed with your team in advance.
How you see progress
Regular reporting on claim status and clear communication whenever further information is needed from your team.
Solutions FAQ
Account eligibility and fees
How do I know if an account is eligible?
Eligibility depends on the account type, the documentation available, and the applicable coverage or benefits. We review each account before agreeing to take it on and will tell you plainly if an account is not a fit.
How are fees agreed?
Fees are discussed directly and agreed before any work begins. We do not publish contingency pricing. Every engagement is confirmed with your team in advance.
Discuss your account needs
Tell us about your organization and the types of accounts you would like help with.